Giacom has announced its acquisition of Inform Billing, a leading provider of billing solutions for resellers and MSPs. This acquisition strategically expands Giacom’s Cloud Market Tools, a suite of applications tailored to maximise efficiency and scalability for its channel partners.
Integrating Inform Billing’s solutions into Cloud Market Tools will further enhance Giacom’s already channel-leading billing capabilities, adding new IPR in advanced business intelligence and analytics tools which, over time, will benefit all Giacom billing customers. This addition strengthens Giacom’s mission to offer a complete, agnostic toolset that enables partners to operate more efficiently across multiple suppliers and deliver best-of-breed solutions to their customers.
Inform Billing’s customers will now be able to benefit from the wider capabilities of the Cloud Market Tools suite. Tools is a comprehensive business process management offering that streamlines operations across quoting, provisioning, billing and self-service, and helps partners to maintain a consistent, high-quality experience for end customers. The addition of Inform Analytics, Inform Billing’s business intelligence solution, further enhances this offering by providing partners with actionable insights into revenue streams and customer behaviours. This empowers partners to make data-driven decisions, optimise service offerings, and increase profitability.
“We’re thrilled to welcome the Inform Billing team to Giacom,” said Terry O’Brien, CEO at Giacom. “As SMBs increasingly seek strategic partners for all their technology needs, our partners have a tremendous opportunity to accelerate their growth by becoming a one stop shop. Our goal is to make it easy for partners to become that trusted advisor, monetise new services quickly, and scale efficiently. The addition of Inform Billing’s expertise strengthens our Cloud Market Tools ecosystem and provides partners with deeper insights into their revenue streams, supporting growth in both revenue and profitability.”
Shaun Bodsworth, founder and Managing Director of Inform Billing, added, “Joining forces with Giacom presents a unique opportunity to combine our solutions with Giacom’s Cloud Market Tools. With our combined expertise, we can deliver unparalleled service and support to partners. This partnership also brings substantial investment that will accelerate the R&D of our solutions, enabling partners to benefit even more from advanced business intelligence and revenue analysis.”
