Say Goodbye to Traditional Telecoms: VoIP and the New Era of Flexibility

VoIP for Flexible Working: 5 Benefits of Internet-Based Telecoms Systems

This article highlights the benefits of Voice over Internet Protocol (VoIP) systems for businesses adapting to the new flexible working laws set to be implemented in April 2024. VoIP systems, as explained by TelephoneSystems.Cloud, offer advantages such as low set-up costs, location-independent work, and unified communication channels.

These internet-based telecoms systems can aid businesses in managing hybrid and remote working, ensuring seamless multi-site location communication and productivity, while allowing workers to use the same device and number for business calls from any location.

  • VoIP telecom systems offer several advantages for businesses transitioning to flexible working
  • The new flexible working legislation will give employees more control over their work schedule and environment
  • VoIP enables seamless multi-site communication, flexible device usage, unified communication, and increased productivity

The Shift Towards VoIP: Aligning with the New Norm of Flexible Working

Flexible working is changing the way we do business and experts from TelephoneSystems.Cloud, a VoIP specialist, has identified a solution that aligns perfectly with these changes: VoIP telecoms systems. With the upcoming flexible-working legislation, the benefits of this internet-based service are becoming increasingly apparent.

The Employment Rights Bill, due to take effect from 6th April 2024, is set to revolutionise the work environment by giving employees more control over their work schedule. Notably, this legislation will grant employees the right to request flexible working from the get-go.

Before the pandemic, a mere 12% of adults worked from home in a typical week. This figure has since surged to 40% and is projected to continue rising. With this anticipated shift in working patterns, it’s crucial to find communication solutions to accommodate these changes. Enter VoIP.

VoIP: The Flexible Working Game Changer

VoIP, with its ability to facilitate seamless multi-site location communication and effortlessly connect work devices, is an ideal solution for this new era of flexible working.

Juliet Moran, founder of TelephoneSystems.Cloud, recently spoke about the importance of VoIP in this context:

“Under the new flexible-working legislation, businesses need to implement communication solutions to better support the needs of flexible working patterns. With businesses now having to embrace hybrid and remote working, VoIP is key to ensuring processes run smoothly from anywhere.”

This isn’t just about convenience, either. Moran points out that VoIP systems are relatively cheap to set up and run, making them a cost-effective choice for businesses.

Five Benefits of VoIP for Flexible Working

1. Price: VoIP systems offer low setup costs and lower call charges, especially compared to mobile phones. International businesses can also reap the benefits of reduced international call charges and no expensive contract premiums.

2. Accessibility: Thanks to VoIP, employees can work and communicate from any location worldwide. This ensures employees stay connected and engaged, regardless of geographical location.

3. Rooted Flexibility: VoIP allows employees to use the same phone number across various devices. This promotes streamlined, reliable communication, no matter where employees are working.

4. Unified Communication: VoIP integrates diverse communication channels into one centralised platform. It supports a variety of devices and collaborative tools, creating a seamless flexi-working environment.

5. Productivity: The accessibility of VoIP from any device promotes increased productivity. Remote employees can stay engaged and connected without sacrificing communication quality.

Final Thoughts

The upcoming flexi-working legislation is set to change the way businesses operate. In preparing for this shift, it’s crucial to adopt communication solutions that support these new working patterns. VoIP systems, with their numerous benefits, are ideally suited for this task. As businesses adapt to these changes, VoIP is likely to become an integral part of our new working world.


Q: What is the Employment Rights Bill?
A: The Employment Rights Bill is a newly approved legislation that will come into effect on 6th April 2024. It grants employees the right to request flexible working from the first day of their employment, giving them more control over their work schedule and environment.

Q: How does VoIP facilitate flexible working?
A: VoIP (Voice over Internet Protocol) has several advantages that support the transition to flexible working. It enables seamless communication between multiple locations and effortlessly connects work devices, making it easier for employees to work from anywhere.

Q: How does VoIP benefit businesses financially?
A: VoIP systems have relatively low setup costs and lower call charges compared to mobile phones. Businesses operating internationally can also benefit from lower international call charges and avoid expensive contract premiums.

Q: How does VoIP ensure accessibility for remote workers?
A: VoIP technology allows employees to communicate from anywhere worldwide, with an internet connection. This ensures that employees stay connected and engaged, regardless of location.

Q: How does VoIP maintain consistent contact with employees?
A: VoIP allows employees to use the same phone number on their various devices, such as smartphones, laptops, tablets, and desktop computers. This ensures a consistent contact point, promoting streamlined, quick, and reliable communication.

Q: How does VoIP facilitate unified communication?
A: VoIP integrates various communication channels, including instant messaging, voice calls, and video conferencing, into a centralized platform. It also enables employees to use different devices, such as tablets, laptops, and smartphones, along with collaborative tools like file sharing and meeting rooms, promoting a seamless flexible working environment.

Q: How does VoIP impact productivity?
A: The collaborative features of VoIP enhance communication and promote increased productivity among colleagues. The accessibility of the system from any device ensures that remote employees are engaged and connected without sacrificing communication quality.