Kaseya began its Kaseya Connect 2025 conference in Las Vegas, held 28 April to 1 May 2025, by celebrating its global customer community and unveiling a new set of technology and commercial innovations.
Highlights from Kaseya’s innovation announcements:
- Kaseya 365 Ops – The newest edition to the Kaseya 365 platform applies practical AI to help customers scale efficiently, improve operations, and achieve top tier service delivery and performance metrics. Early Kaseya 365 Ops customers save an average of 160 hours per month thanks to the platform’s AI capabilities and automation, which equates to the productivity of one additional technician
- Kaseya SIEM (Security Information and Event Management) – The new Kaseya SIEM provides a streamlined, unified response system for customers with SaaS Alerts and MDR protection and without the expense of enterprise-grade alternatives. Kaseya SIEM correlates threat data from RocketCyber and SaaS Alerts, combining endpoint and cloud telemetry to deliver unified, faster, and more actionable threat detection
- Free-to-Use Hardware – All models of Datto’s backup hardware will be free-to-use for all Kaseya customers, regardless of model or term. This allows Kaseya backup partners to provide a consistent level of service while eliminating upfront hardware costs
- Datto ALTO 5 – The return of a 2TB ALTO model to the Datto lineup is being offered at the same monthly cost as the current 1TB model and now includes encryption to bolster security.
“As we move forward, innovation is at the heart of everything we do at Kaseya,” says Jim Lippie, chief product officer at Kaseya. “These innovations allow our customers to improve their businesses and fight against growing cyberthreats.”
