Nuvias UC, a leading converged communications specialist, is proud to announce its enrolment in the newly launched Zoom Up Services Program. The initiative certifies partners and distributors to deliver services for and on behalf of Zoom, reinforcing Zoom’s commitment to a channel-first approach. Nuvias UC is one of the first partners in Europe to achieve this Deployment Certification for Zoom Customer Experience (ZCX), enabling it to provide deployment solutions as an extension of Zoom’s own delivery capabilities for Zoom Contact Center, Zoom Virtual Agent, Quality Management and Workforce Management. This is an additional offering to Nuvias UC’s existing Accreditations and Competencies for Zoom Workplace and Zoom Phone.
This recognition builds on Nuvias UC’s existing ZCX and ZP Competencies within the existing Zoom Up Partner Program, achieved last week, solidifying its position as a strategic enabler of Zoom solutions. With these accreditations, competencies and certifications, Nuvias UC is now uniquely positioned to support partners with a comprehensive range of Zoom services, from licensing to deployment and ongoing management.
A key factor in achieving this milestone is Nuvias UC’s highly capable technical team, spanning pre-sales consulting, implementation, and post-deployment support. By extending the capacity and capability of their partners’ own services portfolio, Nuvias UC empowers them to accelerate growth, increase profitability and deliver exceptional customer experiences with minimal risk.
Joel Chimoindes, CEO at Nuvias UC, commented:
“Zoom’s commitment to a channel-first model is evident through the launch of the Zoom Up Services Program, which empowers partners to deliver best-in-class solutions with the support of accredited experts. Our enrollment in this program is a testament to the strength of our technical teams and our dedication to helping partners navigate UCaaS and CCaaS deployments with ease. We are delighted to be one of the first Distributors in Europe leading the way to provide Zoom Workplace, Zoom Phone, and Zoom Contact Center services on behalf of our partners.”
Nick Tidd, Head of Global Channel GTM at Zoom, added:
“We are pleased to have Nuvias UC as one of the first forward-thinking distributors in our Zoom Up Services Program. Their strong partnership, unwavering channel commitment, and dedication to partner growth make them a natural fit. By securing these certifications, Nuvias UC empowers its partners to expand into new markets with the support of a trusted and fully accredited Zoom solutions provider.”
This accreditation further cements Nuvias UC’s role as a trusted Zoom partner, equipping resellers with the tools and expertise needed to drive successful deployments and deliver outstanding customer experiences.
