Zyxel Seeks Partners for AI-Powered Nebula Services

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Zyxel Networks enhances MSP partner experiences with new AI capabilities

Zyxel Networks has unveiled an updated programme that will enhance experiences for managed services provider (MSP) partners and enable them to use the AI-driven capabilities within its Nebula cloud management platform to drive further growth and expansion of their businesses. 

In addition, Zyxel is seeking more partners that want to build their own remote monitoring and managed services offering around the Zyxel Nebula cloud platform.

The latest AI and machine learning features of Nebula have made it an even better foundation for the development of a managed services business, helping partners to identify and address issues before they become actual problems. This makes it easier for MSPs to manage more customers and locations and thus scale and grow their businesses. Further enhancements make it easier for partners to meet the integrated digital security needs of their customers. 

In addition, with licensing sales of Nebula growing fast, Zyxel is looking to recruit additional partners that are ready to develop and grow their own managed services business. 

“The growth of MSP partners that’s been fuelled by Nebula is already a tremendous success story – and we now want to help our partners write the next chapter with an enhanced programme that gives them an even better experience and an AI-driven platform that will help them scale and grow,” said Rachel Rothwell, senior regional director, UK and Ireland for Zyxel Networks.

Zyxel is making extensive new sales and marketing resources available to MSP partners has updated its margin structures to make it even more beneficial for partners to attract new customers and grow their managed services business. All partners will continue to receive personal, hands-on support from the UK-based team. 

Rachel believes it’s the right time for more resellers to embark on their own journey. “While many partners want to become MSPs, many don’t know where to start,” she said. “Our programme makes it easy for partners to get onboard, understand the opportunity, define their proposition and execute on those plans. And we stay with them every step of the way while they do that.”

As many Zyxel MSP Partners have already built successful managed services businesses using Nebula as the foundation, new partners can be sure it will work for them too, added Rachel. “We have proven that Nebula is an ideal platform on which to build a managed services business, and we confidently expect more partners to emulate that success and become fully-fledged MSPs,” she said. 

Zyxel’s MSP Partner Programme offers full technical and sales training and provides access to extensive resources for business development support. The company supports partners during the initial stages to ensure that they get their new business activity and revenue stream up and running successfully. 

To become an accredited Zyxel MSP Partner, businesses need to have at least one member of staff qualified as a Zyxel Certified Network Engineer. They must also have completed sales training. As well as personalised support, all MSP Partners receive a multi-tenanted license for the Nebula platform.