Hornetsecurity has released its 365 Multi-Tenant Manager for managed service providers (MSPs). The new solution will significantly reduce the time and resources MSPs need to manage Microsoft 365 (M365) tenants. This will help boost productivity and profitability for MSPs.
Managing M365 tenants has traditionally been a complex and resource-intensive task, with MSPs spending hours navigating multiple Microsoft portals to configure customers’ M365 environments: Hornetsecurity research shows that, on average, MSPs spend 12 hours for each new tenant onboarding and three hours per month managing customers’ M365 environments. The intricate nature of these tenants, alongside the need for strict security measures and compliance with regulations such as GDPR, is time-intensive and expensive. Additionally, customers have diverse needs which can be overwhelming for MSPs to stay on top of.
“Hornetsecurity is committed to innovation and proactively responding to our customers’ changing needs,” said Daniel Hofmann, CEO of Hornetsecurity. “We have listened to our partners and developed a concrete solution to one of their biggest pain points: the onboarding, governance and compliance of their Microsoft 365 tenants.
“Our new 365 Multi-Tenant Manager for MSPs will redefine M365 tenant management, enabling MSPs to streamline and centralise the management of multiple tenants from one central platform. This new product empowers MSPs to elevate their operational efficiency and service quality to new heights, helping them with customer retention.
“It will also speed up and standardise new tenant onboardings, freeing up MSPs time and resources for mission-critical tasks. Our calculations show the average MSP will save 80% of their time for management and onboarding of existing and new customers – the equivalent of an employee’s full-time workload over a year; and the more customers an MSP has, the higher this saving will be.”
